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Privacy Policy

Updated: May 8, 2026

Contents
  • 1. Information We Collect
  • 2. How We Use Information
  • 3. AI-Enabled Tools
  • 4. Cookies
  • 5. Email Communications
  • 6. How We Share Information
  • 7. International Transfers
  • 8. Data Retention
  • 9. Security
  • 10. Your Privacy Rights
  • 11. GDPR and European Rights
  • 12. U.S. State Privacy Rights
  • 13. Children's Privacy
  • 14. Third-Party Links
  • 15. Changes
  • 16. Contact Us

Consultativ LLC, doing business as Consultativ ("Consultativ," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information we collect through our website, communications, assessments, and client services.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices and rights you may have regarding your information. It applies to information collected through consultativ.com, related pages, forms, assessments, email communications, and other online services that link to this Privacy Policy.

1. Information We Collect

Information you provide to us

We may collect personal information when you contact us, request a conversation, book an AI Readiness Diagnostic, complete an AI Readiness Scorecard, subscribe to updates, or communicate with us. This may include your name, email address, phone number, organization name, job title, and information about your AI, workflow, or transformation challenges.

Assessment and diagnostic information

If you complete a scorecard, diagnostic questionnaire, or similar assessment, we may collect your responses, business contact details, and information about your company's processes, AI readiness, and operational challenges. We use this to provide results, respond to your inquiry, and improve our services.

Client engagement information

In the course of client engagements, we may receive business information, process documentation, workflow descriptions, stakeholder inputs, and knowledge capture materials. Unless otherwise agreed, this is handled under the relevant client agreement and used only to provide the requested services.

Information collected automatically

When you visit our website, we may automatically collect information including IP address, browser type, device type, pages viewed, referring website, and date and time of visit. We may collect this through cookies, analytics tools, server logs, and similar technologies.

2. How We Use Information

We use personal information to respond to inquiries, provide assessments and diagnostics, schedule calls, evaluate fit, prepare proposals, provide consulting services, improve our website and services, send relevant updates, manage client relationships, and comply with legal obligations.

We do not use personal information for purposes incompatible with those described here unless we provide additional notice or obtain consent where required by law.

3. AI-Enabled Tools

Consultativ may use secure software tools, including AI-enabled tools, to support our work. We do not intentionally submit confidential client information to public AI tools unless authorized by the client. Where client information is involved, our use of AI-enabled tools is guided by the relevant client agreement, confidentiality obligations, and reasonable safeguards.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, understand how visitors use it, and improve performance. We may use strictly necessary cookies, analytics and performance cookies, and functionality cookies. Where required by law, including under GDPR, we will ask for your consent before using non-essential cookies.

5. Email Communications and Tracking

If you subscribe to updates or communicate with us, we may send you emails related to your inquiry, services, or relevant updates. We may use email tools that help us understand whether emails are opened or links are clicked. You can unsubscribe at any time by using the unsubscribe link in our emails or contacting us at unsubscribe@consultativ.com.

6. How We Share Information

We do not sell personal information. We do not share personal information for cross-context behavioral advertising unless clearly disclosed and, where required, consented to. We may share information with trusted service providers, professional advisors, and as required for legal or compliance purposes. In the event of a business transfer, personal information may be shared as part of that transaction subject to appropriate safeguards.

7. International Data Transfers

Consultativ may process and store information in the United States or other countries where our service providers operate. Where required by law, we use appropriate safeguards for international data transfers.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and maintain business records. When information is no longer needed, we will delete, anonymize, or securely retain it in accordance with applicable law.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security. If you are sharing sensitive business information, we recommend confirming any specific confidentiality requirements with us before sending highly sensitive materials.

10. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction, deletion, or a copy of your personal information; to object to or restrict certain processing; to withdraw consent; or to opt out of certain communications. To exercise your rights, contact us at privacy@consultativ.com.

11. GDPR, UK GDPR, and European Privacy Rights

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have rights under the GDPR, UK GDPR, and applicable data protection laws. For purposes of these laws, Consultativ is generally the data controller for personal information collected through our website, forms, assessments, and business development activities. Our legal bases for processing may include consent, contract, legal obligation, and legitimate interests. To exercise your rights or lodge a complaint, contact privacy@consultativ.com.

12. California and Other U.S. State Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to know, access, correct, delete, or obtain a copy of certain information. Consultativ does not sell personal information. Consultativ does not share personal information for cross-context behavioral advertising unless clearly disclosed and, where required, consented to. To submit a privacy request, contact privacy@consultativ.com.

13. Children's Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

14. Links to Third-Party Websites

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of third-party websites. Your use of third-party websites is subject to their own privacy policies and terms.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make updates, we will revise the "Updated" date at the top of this page. Your continued use of our website or services after an update means you acknowledge the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

  • Privacy: privacy@consultativ.com
  • Unsubscribe: unsubscribe@consultativ.com
  • General: hello@consultativ.com
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